Day & Vocational Services
Questions Regarding:
- Prairie Hills Transit Transportation to and from work, day services, or appointments.
- Treasures Thrift Store
- The Woodshop
- Life Enrichment Program (Harvard)
- Connections Program
- Community Employment
Residential Services
Questions Regarding:
- Residential services
- Addressing household needs or concerns
- Assisting with visits and/or guests
- Shared Living services
- Individual Benefit Services
- Individualized assessments
- Individuals’ funds/representative payee
- Room and board
- Evening/weekend events and activities
- General staffing questions, and
- Any general residential program suggestions, questions, or concerns
Medical Services
Questions Regarding:
- Scheduling medical appointments
- Medication management
- Managing medical equipment
- Dietary management
- Emergency response
- Rehabilitation support
- Coordination with healthcare providers
- Other healthcare concerns
Human Resources
Questions Regarding:
- Formal hiring process of NHTC’s employees
- Employment/reference checks
- Employee personnel records
- Insurance services
- Workman’s Compensation claims/insurance
- Group insurance benefits
- Occupational testing for employees
- Background screening for employees
- Access permissions to buildings/facilities
- Behavior intervention planning
- Other employee-related topics
Finance
Questions Regarding:
- Payroll
- Vendor Invoices
- Accounts Receivable
- Rental recertifications for agency homes
- Trust/burial/ ABLE accounts
- Individual Financial Services
- Housing/utility/SNAP benefits
Operations
Questions Regarding:
- Organizational goals and initiatives
- Issues outside the scope of specific program director role
- Quality Information Review Committee Coordinator
- Placement in Services
- Compliance with various certifications
- Leadership responsibilities and key functions during the CEO’s absence
Chief Executive Officer
Questions Regarding:
- Organizational goals and initiatives
- Strategic planning
- New NHTC Admissions
- Donations, fundraising
- Policy, legislative
- Sharing ideas, suggestions, concerns which cannot be addressed by other departments
- Any other questions you cannot get answered by our other departments
