Northern Hills Training Center Service Coordination
Northern Hills Training Centers utilizes a team approach in providing supports and services to people. Members of the team include the person and anyone else they choose including:
- Service coordinator
- Employer
- NHTC staff providing supports and
 services
- Medical/nursing staff
- Family members
- Guardians
- Advocates
- Professional service providers
- Friends
The service coordinator is a primary advocate for the person supported and ensures that what is important to a person and what is important for a person are identified and addressed. The service coordinator is also responsible for the facilitation of an annual Individual Service Plan (ISP) meeting for the person and their team.
During this meeting, the person and the team discuss, create, revise, and change the ISP as needed. The team may also meet at anytime throughout the year to discuss specific issues, changes or as requested by any team member.
Other responsibilities of the service coordinator include:
- Primary contact for the people supported
- Monitoring the ISP for implementation and progress
- Primary contact for family members, guardians and advocates
- Facilitation of all team meetings or assisting the person to facilitate their own meetings
- Assisting people with community integration
- Assisting people to establish or re-establish natural supports
- Funding eligibility
- Benefit coordination
- Financial assistance
- Obtaining health and/or other professional services
- Locating and helping a person maintain residential placement
- Facilitating the development of a Positive Support Plan if needed
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